Associate Threat Response Analyst | Mimecast
Mimecast is hiring an Associate Threat Response Analyst for their Managed Threat Response (MTR) team in Bengaluru, India. If you're looking to jumpstart or accelerate your cybersecurity career by analyzing phishing campaigns, mitigating email-borne threats, and working with cutting-edge threat intelligence tools, this role is a great fit.
About the Role
As an MTR Associate Analyst, you will join the Mimecast Messaging Security organization to support a service for on-demand threat resolution. You will provide customers with prompt feedback and intelligence on email-borne threats, remediating attacks to reduce dwell time and implementing preventative detections.
- Work Model: Hybrid (Expected to work from the office at least two days per week)
- Shift Schedule: Rotational shift environment (may include afternoons, evenings, nights, weekends, and holidays)
What You'll Do
- Analyze Threat Campaigns: Investigate phishing and malicious email campaigns to identify Indicators of Compromise (IOCs).
- Threat Categorization: Classify email threats and determine optimal updates for spam, URL, and attachment security layers.
- Customer Support & Remediation: Provide email security advice, expert remediation, and Mimecast Administration Console configuration guidance to customers.
- Threat Research: Research emerging security threats and evaluate their potential impact on Mimecast's global customer base.
- Leverage AI: Utilize advanced AI tools to enhance threat detection, streamline analysis, and accelerate incident response workflows.
- Process Improvement: Collaborate with global teams across three continents, R&D, and customer support to improve threat detection systems and processes.
What You'll Bring
- Technical Knowledge: Strong understanding of Domain Name System (DNS), SMTP, SSL/TLS, POP3, IMAP, TCP/IP, and general email routing/traffic management.
- Security Experience: Familiarity with email security technologies and a curiosity about the infrastructure behind phishing campaigns.
- Platform Experience: 1+ years of hands-on experience working directly with the Mimecast platform.
- Communication: Excellent oral and written communication skills to articulate complex technical insights to both management and customers.
- Flexibility: Willingness and capability to work in a 24/7 rotational shift setup.
- AI Familiarity: Practical knowledge of AI tools and their applications in modern cybersecurity operations.
Why Join Mimecast?
Work with industry-leading cybersecurity technologies and scale your technical expertise in a fast-growing environment. Mimecast offers comprehensive benefits in India, including:
- Finances & Future: Provident Fund, Mobile Reimbursement, Meal Vouchers, and Lifestyle Spending Account.
- Health: Private Medical Insurance, Out-Patient Department (OPD) Care, Virtual Therapy Services, Group Personal Accident & Term Life Insurance.
- Life & Family: Flexible working models, Family & Annual Leave, Employee Assistance Program, and Compassionate Leave.
- Community: Paid Volunteer Days and Gift Matching programs.
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